All sale items that are 30% off or over are final sale. Quantities are limited and are not eligible for return, store credit or refunds. Products with fewer discounts are eligible for exchange or store credit. If you have a question about the sizing of a swim piece, please email us at [email protected] or see our Size Chart. If the price of an item has changed since you purchased that item(s), the new prices are not able to be transferred to any previous orders. We do not offer price adjustments.
We accept the following forms of payment for online purchases:
- American Express
We use Secure Socket Layer (SSL) encryption to scramble credit card information so that customer transactions are safe and secure.
We are required by the state of Florida charge sales tax on all orders.
For international orders, duties and taxes are not included at the price at checkout. ANCORA SM cannot reimburse customs in any capacity and is not liable for reimbursing or refunding customs fees.
At checkout, you may enter valid promo codes. ANCORA SM promo codes are case sensitive so please be sure you are entering them correctly. After you have applied your promo code, please make sure you see the code applied to your order in the Order Summary section before proceeding to checkout. Only one promotional code can be used per order. After an offer has expired, we are unable to honor the promotion on future orders. Additionally, current promotions are unable to be applied to previous purchases.
Once an order has been placed, we cannot adjust or cancel the order. Our warehouse processes the orders immediately. Please contact us immediately if changes are needed. We will do our best, however we cannot guarantee we will be able to make any changes.
ANCORA SM guarantees its pieces to be free from damage or manufacturing defects for the first 15 days from date of order as long as you follow your care instructions. ANCORA suits are delicate and experience normal “wear and tear” over time.
If you receive a damaged or defective item, please notify us within 5 days of receiving your merchandise and we will happily exchange the unwashed / unworn item for the same item at no cost.