Exchanges & Returns
Looking to Exchange or Return?
We’ll help you get started! Just have your order number and shipping zip code in hand. You’ll find your order number in your Ancora Order Confirmation email or Packing Slip. Got it? Then lets get started!
Our Exchange & Return Policy
We know that you will love what you ordered but if something doesn't work out, we will gladly accept unworn, unwashed or defective merchandise for return or exchange within 15 days from the shipping date. Unless you are processing an exchange, $12 will be deducted from your refund for return shipping. Original shipping costs are non-refundable. "Final Sale” means the specified items are not eligible for return or exchange. Your refund will go back to the original method of payment used to make the purchase. We usually process returns quickly, but just in case, please allow up to 14 business days from when we receive the items for your account to be refunded.
Have More Questions?
Please email us with any questions you might have - we are here to help.
Contact us: firstname.lastname@example.org
What is your return policy?
What is the policy for sale items?
How is the return process for international Orders?
What is the refund policy?
What items are not refundable?
How soon i will get my refund?
What if my item is damage?
Is there re-stoking fee?